Samacheer Kalvi 12th Commerce Guide Chapter 12 Employee Training Method

Tamilnadu State Board New Syllabus Samacheer Kalvi 12th Commerce Guide Pdf Chapter 12 Employee Training Method Text Book Back Questions and Answers, Notes.

Tamilnadu Samacheer Kalvi 12th Commerce Solutions Chapter 12 Employee Training Method

12th Commerce Guide Employee Employee Training Method Text Book Back Questions and Answers

I. Choose The Correct Answer.

Question1.
Off the job training is given
a) In the classroom
b) On off days
c) Outside the factory
d) In the playground
Answer:
c) Outside the factory

Question 2.
Vestibule training is provided
a) On the job
b) In the classroom
c) In a situation similar to the actual working environment
d) By the committee
Answer:
c) In a situation similar to the actual working environment

Question 3.
Improves Skill Levels of employees to ensure better job performance
a) Training
b) Selection
c) Recruitment
d) Performance appraisal
Answer:
a) Training

Question 4.
When trainees are trained by a supervisor or by a superior at the job is called
a) Vestibule training
b) Refresher training
c) Roleplay
d) Apprenticeship training
Answer:
d) Apprenticeship training

Question 5.
……… is useful to prevent skill obsolescence of employees
a) Training
b) Job analysis
c) Selection
d) Recruitment
Answer:
a) Training

Question 6.
Training methods can be classified into training …….. training.
a) Job rotation and Job enrichment
b) On the Job and Off the Job
c) Job analysis and Job design
d) Physical and mental
Answer:
b) On the job and Off the Job

Question 7.
Elaborate discussion on specific topic comes under ……………. method of training.
a) Understudy
b) Coaching
c) Conferences
d) Counselling
Answer:
c) Conferences

II. Very Short Answer Questions.
Question 1.
What is meant by training?
Answer:
Training is the act of increasing/enhancing the new skill of problem-solving activity and technical knowledge of an employee for doing the jobs themselves.

Question 2.
What is Mentoring training method?
Answer:

• Mentoring is the process of sharing knowledge and experience of an employee.
• The focus in this training is on the development of attitude of trainees.
• It is always done by senior person, it is also one-to-one interaction like coaching.
• The mentor is responsible for the providing necessary support to trainees, and feedback

Question 3.
What is Roleplay?
Answer:
Under this method, trainees have explained the situation and assigned roles. They have to act out the roles assigned to them without any rehearsal.

Question 4.
State e-learning method.
Answer:

• E-learning is the use to technological process of a traditional classroom or office.
• It refers to online learning or web-based training.
• Web-based training is any where and any time information can pass over the internet.

III. Short Answer Questions.

Question 1.
What is vestibule training?
Answer:
Vestibule training is the training of employees in an environment similar to the actual work environment. This type of training is given to avoid any damage or loss to machinery in the actual place by trainees.

Question 2.
What do you mean by on the job training?
Answer:

• On the job training refers to the training which is given to the employee at the workplace by his immediate supervisor.
• It is based on the principle of “Learning by Doing and Learning while Earning”.
• It is suitable for imparting skills that can be learnt in a relatively short period of time.

Question 3.
Write down various steps in a training programme.
Answer:

Question 4.
Write short note on trainer and trainee.
Answer:
A person who is learning and practicing the skills of a particular job is called a trainee. Trainees should be selected on the basis of self-interest and recommendation by the supervisor.

A trainer is a person who teaches skills to the employee and prepares them for job activity. Trainers may be supervisor, co-workers, HR staffs, specialists in the other parts of the company, outside consultants.

IV. Long Answer Questions

Question 1.
Discuss various types of training.
Answer:
According to Edwin B. Flippo” Training is the act of increasing the knowledge and skills of an employee for doing particular jobs”. Training may be mainly divided into:

• On the job training
• Off the job training

(a) On the Job Training: On the job training refers to the training which is given to the employee at the workplace. The following are the on the job training methods.

1. Coaching Method: In this method of training, the superior teaches or guides the new employee about the knowledge and skills.
2. Mentoring Method: Mentoring is the process of sharing the knowledge and experience of an employee.
3. Internship Training Method: A superior gives training to subordinates or understudy like an assistant to a manager.

(b) Off the Job Training: It is the training method wherein the workers learn the job role away from the actual workplace. The following are types of off the job training:

1. Lecture Method: Under this method, trainees are educated about concepts, theories, principles in any particular area.
2. E-learning Method: E-learning is the use of technological processes to access a traditional classroom or office.

Question 2.
What are the differences between on the job training and off the job training? [MALS] [CDM]
Answer:

Basis of difference	On the Job Training	Off the Job Training
1.Meaning	The employee learns the job in the actual work environment	It involves the training of employees outside the actual workplace.
2. Approach	Practical Approach	Theoretical Approach
3. Location	At the workplace	Away from the workplace
4. Suitable for	Imparted in case of Manufacturing or production-related jobs	Imparted for managerial and non-production related jobs.
5. Cost	It is cheapest to carry out	It is the costliest to carry out. It requires expenses like separate training rooms, specialist, projectors etc.
6. Deals with	Dealing with the day-to-day requirement of job.	It can more easily deal with groups of employees at the same time.
7. Methods	Coaching – Job rotation understudy Job instruction etc	Role play – seminar – Field Trip – Lecture – Case study Demonstration etc.

Question 3.
Explain the benefits of training
Answer:
1. Benefits to the Organization:

• It improves the skill of employees and increases productivity.
• It reduces wastages of materials and idle time.
• It minimizes the time for supervision.
• It reduces the frequent accidents at the workplace and consequent payment of compensation.

2. Benefits to the Employees:

• It increases the knowledge, skill of the employees.
• It enables him to gain promotion in a shorter time.
• It improves the employee’s productivity.
• Employees get higher earnings through incentives and rewards.

3. Benefits of Customer:

• Customers get better quality of product and service.
• Customers get innovative products or value-added or feature-rich products.

12th Commerce Guide Employee Training Method Additional Important Questions and Answers

I. Choose The Correct Answer.

Question 1.
…………………………… training refers to the training which is given to the employee at the workplace by his immediate superior.
a) On the job
b) Off the job
c) PMKVY
d) NOTA
Answer:
a) On the job

Question 2.
…………………………… training is the training wherein the workers learn the job role away from the actual work floor.
a) Off the job
b) On the job
c) STEP
d) All of these
Answer:
a) Off the job

Question 3.
On the job training is given to the employee at the ____________
(a) college
(b) home
(c) workplace
(d) none of the above
Answer:
(c) workplace

Question 4.
Pick the odd one out:
a) Job Rotation
b) Job Instruction Techniques
c) Apprenticeship
d) Field Trip
Answer:
d) Field Trip

Question 5.
Which one of the following is not correctly matched?
a) Conference method – Seminar
b) Role play method – Assigned Roles
c) Coaching method – Subordinate Teaches Superior
d) Committee Assignment – Particular issue assigned
Answer:
c) Coaching method – Subordinate Teaches Superior

Question 6.
Which is the correct statement?
i) Training improves the employee’s productivity
ii) Employees get rewards and incentives.
iii) It decrease the morale of the employees
a) (i) is correct
b) (ii) is correct
c) (i) and (ii) are correct
d) (ii) and (iii) are correct

II. Match The Following.

Question 1.
Match List-I with List-II

List-I	List-II
(i) Job Rotation	1. Guides the new employee about the skills.
(ii)  Job Instruction Techniques	2. Sharing Knowledge and experience.
(iii)  Coaching	3. How to perform his job
(iv)  Mentoring	4. Periodical shifted

a) (i) – 4 (ii) – 3 (iii) -1 (iv) – 2
b) (i) – 3 (ii) – 2 (iii) – 4 (iv) -1
c) (i) – 2 (ii) – 4 (iii)-3 (iv) – 1
d) (i) – 1 (ii) – 3 (iii) – 2 (iv) – 4
Answer :
a) (i) – 4 (ii) – 3 (iii) -1 (iv) – 2

Question 2.

Match List-I with List-II

List-I	List – II
i. Roleplay	1. Listen to the Lectures
ii. Field Trip	2. Explained the situation
iii. Seminar	3. undertake a journey
iv. E-learning	4.  to access technological process

a) (i) – 3 (ii) – 4 (iii) – 2 (iv) – 1
b) (i) – 2 (ii) – 3 (iii) – 1 (iv) – 4
c) (i) – 4 (ii) – 3 (iii) – 2 (iv) – 1
d) (i) – 1 (ii) – 2 (iii) – 3 (iv) – 4
Answer :
b) (i) – 2 (ii) – 3 (iii) -1 (iv) – 4

III. Assertion and Reason.

Question 1.
Assertion (A): Under this method, trainees have explained the situation and assigned roles
Reason (R): They have to act out the roles assigned to them without any rehearsal
a) (A) is True (R) is False
b) (A) is False (R) is True
c) Both (A) and(R) are False
d) Both (A) and (R) are True
Answer :
d) Both (A) and (R) are True

IV. Very Short Answer Questions.

Question 1.
What is the Job Rotation method?
Answer:

• Job Rotation is an important method of training for broadening the knowledge of executives.
• Under this method, a trainee is periodically shifted from one work (Department) to another work (Department).

Question 2.
Write a note on internship training.
Answer:
When a superior gives training to subordinates, it is called internship training. The subordinates learn through experience and observation by participating in handling day-to-day problems.

Question 3.
What is the Internal ship [under study] Training method?
Answer:

• A superior gives training to subordinates or understudy like an assistant to a manager or director.
• The subordinate learns through experience and observation by participating in handling day-to-day problems.

Question 4.
What is the case study method?
Answer:

• Trainees have described a situation which stimulate their interest to find solution.
• They have to use their theoretical knowledge and practical knowledge to find solution to the problems presented.

Question 5.
What is the Group Discussion method?
Answer:

• Under this method participants are divided into various groups.
• Each group has to prepare solutions (issue provided to them) after deep discussion with their group members.

Question 6.
Demonstration Training method – Explain.
Answer:

• It is a visual display of how something works or how to do something.
• Demonstration involves showing by reason or proof explaining or making clear by use of examples or experiments.

V. Long Answer Questions.

Question 1.
Explain any three purposes of training.
Answer:
The purposes of training are as follows:

1. Improved Quality of Work- Training helps to focus on a specific area and enables the employees to increase the quality of work carried out by them.
2. Prevention of obsolescence- Training helps to learn more knowledge regarding the latest techniques and trends.
3. Improved Safety Measures- Employees gain awareness about the risks involved in the job and safety measures to be adopted through a proper training program.

Question 2.
What are the steps in Designing a Training Programme?
Answer:
1) Whom to Train?

• Training Department has to determine the candidates few whom Training should be imparted.

2) Who is a Trainee?

• A person who is learning and practicing the skills of a particular job is called a “Trainee”.

3) Who are the Trainers?

• A trainer is a person who teaches skills to the employee and prepare them for a job.

4) What method will be used?

• The training segment should decide the appropriate method of training among the various methods of training available.

5) What should be the level of training?

• Training Department should decide the level of training to be imparted to the employees.